- Accepts Etsy gift cards
We accept PayPal and direct checkout with all major credit and debit cards. We do not accept checks, money orders, consignments, or Net30.
No product will be sent until payment is received.
Hawaii buyers must pay 4.16% sales tax.
Orders may be cancelled, altered, and shipping costs combined if we are alerted before shipment.
We ship all packages USPS First Class Mail, unless requested otherwise prior to shipping so we can adjust freight costs. From Hawaii Island, packages can take about 3 days to reach the West Coast of the US mainland, and about 5 days for the East Coast (not including Sundays). Expect longer times during holidays, and in the event of hurricanes and tropical storms (our hurricane season is generally from June-November).
Unfortunately at this time we can only accept returns of unopened goods within 30 days of purchase. Buyer must pay for shipping, and we will not refund money until we receive the product. Please read descriptions carefully.
Exchanges and store credit can be honored with unopened products only, and again, buyer will be responsible for all shipping costs.
As a small batch food producer we keep a keen eye on quality control, making sure everything is fresh, and take pride in only selling what we would wish to eat ourselves. But if you do happen to receive an item that is unfit for consumption, i.e. contains bugs, is molding, etc, please alert us within 7 days of receiving the faulty product with an email description and photos. Once confirmed, we will either resend a new item at no cost to you, reimburse you, and/or allot you store credit, depending on which you prefer.
*Note: the cacao beans may have a dusty whitish look and feel to them which is not mold. It can be due to remnants of the fresh pulp that has mostly been fermented, sundried, and roasted away; or dust created as the beans rub against each other. We eat it all the time, but if you are concerned, the roasted skin can be peeled off revealing the dark brown cacao bean inside ready to consume. :)
Q: Does your cacao contain caffeine?
A: Very very minutely to the point of basically being "no." Cacao instead has theobromine, which is a mild stimulant (hence some people feeling a chocolate buzz!). Theobromine's stimulant level normally falls between black tea and coffee, but affects each person a little differently.
Q: I have a gluten allergy. Are your products gluten free?
A: YES! It boggles our mind that anyone puts gluten into chocolate! I mean, we understand why, but we believe in simple and real foods, so we don't ruin it with any additives, fillers, or preservatives that can cause allergic reactions like sulfites (contained in many dried fruits).
Q: Will you ship outside the USA?
A: Since we sell foods we have kept sales within the US, but as we learn about different shipping regulations and costs we will begin to expand shipping select products to other parts of the world.
Q: Will you ever sell your chocolates online?
A: We hope to at some point! The lack of preservatives means the chocolate would have to be shipped fast. Unless you are a chocoholic perfectly happy dipping your face into a big melty bag of messy goodness! ;) Thus far we have not been able to guarantee any purchases arriving in good condition. But with FedEx now being an Etsy shipper we may be able to offer game changing 2-Day shipping. :)
Hawaii- Aleutian Time Zone
Tuesday-Thursday: 9am -3pm
Closed on Sundays and Mondays